Which team is responsible for hiring, training, and managing flight attendants and handling the in-flight aspects of each flight?

• A. InFlight Operations
• B. Crew Scheduling
• C. Flight Operations Manager
• D. Ground Crew

Answer: (A)

InFlight Operations is the team that handles the cabin crew—the flight attendants—throughout the flight journey. This group is responsible for recruiting and hiring the attendants, training them to meet safety and service standards, and managing their performance and assignments. They also coordinate in-flight elements like service delivery, safety briefings, and adherence to procedures on each flight, ensuring the crew is prepared and aligned with airline policies before and during flight.

Crew Scheduling focuses on building and adjusting crew rosters to cover flights, ensuring compliance with rest and qualification requirements. Ground Crew works on airport-side operations like baggage handling, aircraft marshalling, and ramp tasks. A Flight Operations Manager oversees broader flight operations, including planning, dispatch, and overall safety oversight, but the specific duties of hiring, training, and managing the in-flight crew belong to InFlight Operations.